IT and Library Services

User Accounts: Staff & Students

Your username and password provide access to a host of software, services and facilities at the University of Greenwich

Your University of Greenwich IT account enables you to access the IT and Library facilities within the university, such as the Portal, the Moodle learning platform, the Mobile App, and to connect to the eduroam wireless network. Your university email address may also allow you to take advantage of a host of offers from external suppliers offering services to staff and students.

Key Service Information

Features and Benefits

  • Login to the university network
  • Access to a university email account
  • Access to a centrally managed, secure filestore
  • Access to the managed desktop
  • Access to web applications and services
  • Access to wireless networks


The service is available to all members of university staff and students


    Support hours:

    09.00 - 17.00 weekdays other than University and Bank Holidays

    User service issues:

    Any dissatisfaction with the service should be addressed in the first instance to the IT Service Desk:
    Telephone: 020 8331 7555, visit the IT Service Desk pages or you may also submit a query online

Help & further information

Please also see information regarding the Greenwich Gateway card and Information Security section of this website to ensure your account and data is not compromised