IDM provides integration across multiple systems to automate and improve management of accounts and access.
It is currently integrated, for example, with the ARMS system for affiliate user information and the Microsoft Active Directory system for staff and student data. It provides LDAP authentication for Portal access and it is the source for student Google Mail accounts. It also provides passwords self-service and can synchronise use
The service is available to all members of university staff and students
09.00 - 17.00 weekdays other than university and Bank Holidays
Any dissatisfaction with the service should be addressed in the first instance to the IT Service Desk:
Email: itservicedesk@gre.ac.uk
Telephone: 020 8331 7555, visit the IT Service Desk pages or you may also submit a query online
You can further information about the IDM system here