IT and Library Services

Service Status

The Service status site provides information on the availability of IT services, and updates when a service is unavailable, as well as a record of outages that have occurred.

The Service Status tool is a great place to check if you think there might be a problem. We will keep it updated during the day and also advise of any scheduled maintenance work.

Key Service Information

Features and Benefits

  • Check the status of IT services
  • Provides a realtime service of updates
  • Provides a record of service outages
  • Mobile friendly site
  • Hosted off campus to ensure availability if campus networks are unavailable

Eligibility

The Service status site is available at https://servicestatus.gre.ac.uk

The service is available to all members of university staff and students

Availability

    Support hours:

    09.00 - 17.00 weekdays other than University and Bank Holidays

    User service issues:

    Any dissatisfaction with the service should be addressed in the first instance to the IT Service Desk:
    Email: itservicedesk@gre.ac.uk
    Telephone: 020 8331 7555, visit the IT Service Desk pages or you may also submit a query online