The Service status site provides information on the availability of IT services, and updates when a service is unavailable, as well as a record of outages that have occurred.

The Service Status tool is a great place to check if you think there might be a problem. We will keep it updated during the day and also advise of any scheduled maintenance work. Service Status is also easily found via the Greenwich Mobile App

Key Service Information

Features and Benefits

  • Check the status of IT services
  • Provides a realtime service of updates  
  • Provides a record of service outages
  • Mobile friendly site 
  • Hosted off campus to ensure availability if campus networks are unavailable

Eligibility

The Service status site is available at https://servicestatus.gre.ac.uk

The service is available to all members of university staff and students

Availability

    Support hours:

    09.00 - 17.00 weekdays other than University and Bank Holidays

    User service issues:

    Any dissatisfaction with the service should be addressed in the first instance to the IT Service Desk:
    Email: itservicedesk@gre.ac.uk
    Telephone: 020 8331 7555, visit the IT Service Desk pages or you may also submit a query online

Help & further information