Student Services

DBS Enhanced Disclosure Certificates

Information introducing the Disclosure Barring Service (DBS), the Enhanced Disclosure, the DBS Update service and the procedures for obtaining an Enhanced Disclosure certificate.

What is an Enhanced Disclosure and Barring Service (DBS) check?

A DBS check is a record of an individual's criminal record and is often issued in the form of a certificate.  The check is carried out by the Disclosure and Barring Service (DBS) who will look to check and collate information to make it possible for the university to make the necessary decisions concerning an individual's suitability to be on certain professional programmes.  These checks help prevent unsuitable individuals working with vulnerable groups, adults and children.  

A DBS check will be requested for all students looking to join a professional programme and who will require to take a placement with children or vulnerable adults.   It is the policy of the University of Greenwich that a satisfactory DBS Enhanced Disclosure certificate is received prior to the start of your programme in order to be be fully registered with the university.  

In addition, we will are likely to ask anyone employed as a student ambassador to complete an Enhanced DBS check before they are permitted to undertake certain activities.  However this will be communicated to the relevant students after they have been recruited to their position.   

How to obtain an Enhanced DBS Certificate?

Those joining a University of Greenwich degree programme that requires an Enhanced DBS Certificate will receive instructions on how to start the process by email if they have a firm offer with us.  These emails will be sent to you in advance of joining the university and will guide you to specially set up webpages where you can begin the process of gaining the certificate.  

Through the process you will need to:

  1. Read the Important Notes below and detailed information with our step by step guide on to Obtaining an Enhanced DBS Certificate.
  2. Use our online system to select the identification documents you will use for the DBS identity verification check.
  3. Make the necessary payment online using our secure web payment system (cash payments are not accepted) using the links on our Obtaining an Enhanced DBS Certificate pages
  4. While making the necessary payment choose the identity verification drop-session you would like to attend; remembering you can visit any campus not just the one where you will be studying.  
  5. Verify your identification documents by attending the selected drop-in session at one of the university's main campuses, remembering to bring your receipt and the original documents selected previously.
  6. Complete the remainder of the online application at home.

If you have not received an email from us to start the process or would like further information about the DBS process, including the DBS update service, please email or call 020 8331 8272.

The DBS update service

The DBS provide an additional service to those who have already completed a DBS check.  The service allows individuals to register their DBS Enhanced Disclosure certificate with the DBS within a certain time frame of being issued and require the payment of an annual fee.  This makes it possible to use a registered DBS certificate elsewhere if the level of the certificate and workforce categories match the requirements of the check required.  

This means that the university may be able to accept a DBS Enhanced Disclosure certificate that is registered with the DBS update service for the programme you are registering to.  If we are able to use a Disclosure certificate that is registered to the DBS update service you may not have to apply for a new one. 

For further information about the DBS process, including the DBS update service, please email or call 020 8331 8272.

Important Notes

  • Students who do not have satisfactory clearances in time may have their placement activities suspended until satisfactory clearances are obtained.
  • Any University of Greenwich bursary payments that you may be entitled to will be delayed until we have had your DBS clearance.
  • We will make every effort to help you complete the process thoroughly but cannot take responsibility for delays in the processing of your disclosure application due to inaccurate or incomplete information supplied by you, or through any specific queries which may arise at the DBS in relation to the information you have supplied. Nor will the university be held responsible for any delay in receiving your DBS Enhanced Disclosure certificate, which in turn may result in a delayed placement and funding.
  • As the disclosure is part of your career portfolio it is your responsibility to contact the DBS in case of lengthy delays.
  • Payment for the DBS check must be made via our secure online payment system and refunds can only be made to the card used for payment; we do not accept cash payments. Once you have completed and submitted your online application to the DBS you will no longer be entitled to a refund.
  • If you are an overseas student or have spent a considerable amount of time living abroad, you are required to obtain a 'Certificate of Good Conduct' (a police records report). Certificates of good conduct for overseas applicants can most easily be obtained from their Local Law Enforcement body prior to entry to the UK; however, where an applicant is already residing in the UK, additional advice can be obtained from the relevant embassy or high commission. You should present this certificate to the university's Student Centre.
  • University of Greenwich fully complies with the DBS Code of Practice which sets out obligations for everyone participating in the Disclosure process

For further advice 

Get started

Step by step guide on how to obtain your DBS with the University of Greenwich

Frequently asked questions

Answers to some of the more common questions about the Enhanced Disclosure process.

Contact us

If you are unsure about any aspects of the application process, contact your campus Student Centre.