When registration opens for your course, we’ll send you an invitation to register online. This can be completed from any device with an internet connection.
You'll need to complete online registration at the start of your course, and then every September until your final results letter is published on your student portal. All students (except those starting a new postgraduate research course) should aim to complete online registration before classes begin.
New students will first receive a username and password to their personal email address. An email invitation to online registration will follow a few days later. Please refer to the guidance below on how to complete online registration.
Continuing students will receive an email to complete online registration. If you receive this email you must complete online registration, even if you believe you have already registered or do not need to register this year.
Unfortunately, if you miss the registration deadline you will not be able to study with us and may need to make a new application when you're ready to join us.
New postgraduate research students should not start their online registration until the official start date on their contract or offer letter.
How to complete Online Registration
1. Receive your username and password
Your username and password will be sent in separate emails to your personal email address before your course begins. If you are a continuing student, your login details will remain the same as in your previous year.
If you have not received your login details before you are invited to register, check your junk/spam folders. If you can't find your details, visit servicedesk.gre.ac.uk or call +44(0)20 8331 7555 for support.
New students can find useful IT information on our IT for New Student webpage.
2. Log into Online Registration
Once you’ve received your login details and email invitation to online registration, you can begin your registration using the link in your invitation email. You can also access online registration through the "Register online" button below:
You will be prompted to confirm your login using Multi-Factor Authentication (MFA). MFA is required to access most University of Greenwich portals and systems, so please ensure you set this up before continuing.
4. Complete your action items
The stages of our online registration, or ‘action items', will have a ‘pending’ or ‘completed’ status to keep you up to date on your progress. You'll need to follow the instructions on the each page until all action items show as ‘completed’.
If there is missing or incorrect information that you can't update on the action item screen, you can raise and track a query through your online registration query tracker.
5. Confirm how your fees will be paid
If you have the Fee Payment action item, you will need to either pay your tuition fees or let us know how they will be paid. You can find out how to pay your tuition fees on the How to Pay Your Fees webpage.
If you pay your fees through Flywire, it will take us 2-5 working days to receive your payment. You'll need to log back into online registration during that time and complete the Fee Payment action item once the system allows you to continue. We recommend making any Flywire payments at least one week before the registration deadline.
6. Follow the guidance on the 'Next Steps' completion screen
The final ‘Next Steps’ action item will confirm that you have completed your online registration.
After completing online registration, new students will have to complete their document checks and book a registration slot to show their ID and collect their student card.
Continuing students will not need to take any further action once they complete online registration.
If you experience any delay finalising your registration, we recommend you still attend any classes, lectures, and sessions that you can. You should be able to find your class timetable in the timetable section of the student portal.
New students
If you are starting a new course, you will need to make sure you have met all the conditions of your offer and returned any forms the university has sent to you (e.g. fee assessment forms).
Online Registration and all necessary Document Checks must be completed before the deadlines set by the University of Greenwich. If you miss the deadlines set you will be withdrawn and your record will be closed, meaning you will not be able to start or continue your studies with us.
Continuing students
You must continue to register every September until your final results letter has been published on your student portal,
You should receive your email invite to re-register towards the end of August. If you had resit assessments over the summer, your invite may be delayed until your updated results letter, published on your portal, confirms the outcome of your reassessments.
Please be aware there are circumstances that would prevent you from registering. For example, if you have overdue fees, pending health checks, an outstanding DBS check or unmet conditions of your student visa, we may put a hold on your account that needs to be resolved first. You will have been contacted about this hold beforehand.
Make sure you complete all pending online registration action items and reach the Next Steps screen so your student account, IT access and student ID card remain active.
Online Registration must be completed before the deadlines set by the University of Greenwich. If you miss the deadlines set you will be withdrawn and your record will be closed, meaning you will not be able to continue your studies with us.
Partner & Network students
If you are starting a new course, you will receive your username and password to your personal email address and will need to complete online registration following the guidance in the main article above. If you can't find your login details, contact our IT team by visiting servicedesk.gre.ac.uk or by calling +44(0)20 8331 7555.
If you are a continuing student, your login details will remain the same as in your previous year.
For both new and continuing students, your online registration is finished when all action items are marked as ‘completed’ and you have clicked 'Confirm' on the 'Next Steps' page.
Key dates for new students
If you are beginning a course in September, your key dates are:
| Online Registration opens | Monday 17 August |
| Suggested last day to complete Online Registration and Document Checks for PGCE Primary and Secondary courses only | Friday 18 September |
| PGCE Primary and Secondary registration closes | Friday 25 September |
| Suggested last day to make minimum tuition fee payment (self-funded students) | Friday 2 October |
| Suggested last day to complete Online Registration and Document Checks | Friday 2 October |
| Suggested last day to arrive in the UK for studies | Friday 2 October |
| Online Registration closes | Friday 9 October, 09:00 |
| Document Checks/Face-to-face registration closes (last opportunity to collect student ID card) | Friday 9 October, 16:00 |
If you do not complete your registration in full by these times, the University will look to close your record and you will not be able to start your studies.
Key dates for continuing students
If you are continuing your studies with us, you must re-register every September.
| Online Registration opens | Monday 24 August |
| Online Registration closes | Friday 9 October |
If you do not complete your registration in full by these times, the University will close your record and you will not be able to continue your studies.