Once you have completed online registration and your documents have been confirmed by university staff, you can collect your student ID card.

Your student ID card is called a Greenwich Gateway Card. This allows you to do the following:

  • Identify yourself on campus
  • Access buildings, including libraries
  • Lend books
  • Print, scan and copy documents
  • Sit exams
  • Obtain letters or transcripts from the Student Centre.

New on-campus students

Currently due to current and ongoing Covid-19 circumstances, you should only attempt to collect your Greenwich Gateway card during the set times below (New on-campus students card collection times) and if you have completed the online registration and document checks in full.  There might be more than one opportunity to collect your card, so only need to attend one slot to get your card.

If you come to collect your ID card and either your online registration or document checks are outstanding you will not be able to have your card issued.

To collect your ID card you must:

  • Have completed your Online Registration
  • Visit the campus Student Centre
  • Bring your Student ID number (this usually starts with "000" or "001")
  • Bring your original form of ID you sent us during your document checks
  • Bring your visa is you need one to study or live in the UK (a scan of this will need to be taken)
  • Have completed any quarantine period required
  • Please follow our Covid-safe arrangements

If queues extend beyond what social distancing will allow, you may need to come back later or during another designated slot.  Please do not come on a day or a time where we are not expecting you.

You can upload a photograph during online registration, or we can take one when you visit us. Please check your student emails regularly for updates.

New on-campus students - Card Collection Times

Greenwich Gateway Cards can be collected during the times below.

Students should current government guidance concerning social distance and if travel to campus is required for their programme.

Students should visit their campus Student Centre only if they are fully registered and must bring their form of ID used during the Document Checks stage.

If you are an international student who requires a student visa to study and your BRP has been sent to the university, you will only be able to collect this from the campus where due to be studying.

From 27th September 2021

Students who have missed their registration slot during Welcome Weeks are able to visit the Student Centre between 10:00 and 16:00* to collect your Greenwich Gateway.

*Queues may be closed before the time shown if the number of visitors exceed the capacity of the building or if the queue is expected to take until the closing time to process all students.

(Dreadnought Building)
Avery Hill
(Southwood House)
(Blake Building)
MondayAny Greenwich based studentAny Avery Hill based StudentAny Medway based Student
TuesdayAny Greenwich based studentAny Avery Hill based StudentAny Medway based Student
WednesdayAny Greenwich based studentAny Avery Hill based StudentAny Medway based Student
ThursdayAny Greenwich based studentAny Avery Hill based StudentAny Medway based Student
FridayAny Greenwich based studentAny Avery Hill based StudentAny Medway based Student

New on-campus students - What To Bring to Collect my Card

To collect your Greenwich Gateway card, you need to visit the university with your Student ID number (e.g. 00XXXXXXX) and the appropriate form of identification listed below.

Students on Initial Teacher Training (ITT) programmes and Degree Apprenticeships will also need to bring their qualifications so they can be scanned and attached to their profile.

The identification document needs to be valid and in date to be accepted.  If there is a need to update your name you will also need to bring the original evidence (e.g. marriage certificate, deed poll etc.) for the univeristy to process the change.

Student TypeAcceptable forms of Identity
Home (born in the UK)Current valid and in date passport or UK driving licence (where it shows you were born in the UK or one of the four home nations) or original UK birth certificate (if a UK national).
Home (born outside the UK)

Current valid and in date passport or "Travel Document"


Relevant immigration document (e.g. indefinite leave to remain BRP)

EU National

Current valid and in date passport

plus one of the following:

Evidence of Settled or Pre-Settled Status to the EU Settlement Scheme (e.g. share code) or
Relevant immigration documents (e.g. stamped entry visa, current visa or BRP)

International student (non-EU and Tier 4 visa holder)

Current valid and in date passport


Relevant immigration document (e.g. stamped entry visa, current visa or BRP)

(If you have entered the UK using the eGates at the ports you will also need to provide additional information, such as your boarding pass and tickets).

New Partner and Network College students

We need a suitable photograph in order to produce your student Greenwich Gateway Card.

You can upload an image during online registration or email registration@gre.ac.uk with your full name, student ID number and your image saved as your ID number (000xxxxxx).

Once these steps are completed, your student ID card is sent to your college for collection.

Students from Partner or Network Colleges should not visit the main campuses to collect their card unless it has been prearranged as part of a formal visit and the card collection has been approved with the Student Centre team.

New distance-learning students

If you are studying one of our courses by distance learning, we will send your Greenwich Gateway card to you. You must have completed the following:

  • Completed online registration
  • Supplied documents for checks
  • Provided a UK address and suitable photo during online registration or by email to registration@gre.ac.uk.

Continuing students

Your Greenwich Gateway card is issued for the duration of your course. However, to retain access to university services, you must complete online registration each year.

If you have returned after an interruption to your studies or need your card extended because you are repeating part of your course, please contact your Student Centre between 10:00 and 12:00 only.

Student ID image guidelines

We require a recent image similar to a passport photograph. Images must be:

  • A good likeness
  • Head and shoulders (where your face covers most of the image)
  • Against a plain light background
  • Yourself alone (no people, pets, or objects)
  • Clear, not blurred.

The photograph must show the following.

  • A full face looking straight at the camera, without head covering unless worn for religious beliefs or medical reasons.
  • Your eyes open and clearly visible (with no sunglasses or heavily tinted glasses, and no hair across your eyes).
  • No reflection on your spectacles. Frames should not cover your eyes.