Once you have finished Online Registration and Document Checks, you can collect your Greenwich Gateway card.
Book your appointment slot via the Eventbrite link below once online registration has been completed. Appointment slots will be available between January and February 2026 and are only required for students who complete registration at the Greenwich campus.
Avery Hill and Medway Campuses do not require an appointment slot to complete registration.
Greenwich Campus - Book an appointment slot
Your Greenwich Gateway card is your student ID and allows you, among other things, to access university buildings, borrow library books and confirm your attendance in lessons.
You should always be prepared to show your ID card to a member of staff when asked and should never give your card to another student or friend.
To collect your ID card, you must have:
- Completed Online Registration
- Sent your qualifications to documentchecks@gre.ac.uk
- Booked an Eventbrite slot using the link at the top of this page
- Brought your original form of ID as mentioned in the sections below (including any relevant immigration documents)
There will be opportunities to collect your ID card slightly before and a few weeks after your course starts, so you do not need to collect it on your first day on campus.
New on-campus students must collect their ID card by the registration deadline and ideally before teaching starts.
What to bring to collect your card
If you are a new on-campus student, you will need to bring original identification with you to collect your Greenwich Gateway card depending on your Student Type below.
Acceptable forms of identity are as follows:
| Student Type | Acceptable Forms of Identity |
|---|---|
| UK Resident born in the UK with British nationality | Current, valid and in date passport or UK driving licence (showing you were born in the UK or one of the four home nations) or Original, "long version" of UK birth certificate |
UK Resident born outside the UK with British nationality | Current, valid and in date passport or |
| UK Resident born outside the UK without British nationality | Current, valid and in date passport or "Travel Document" plus Relevant immigration document (e.g. a share code showing indefinite leave to remain) If you are an EU or EEA National please refer to the section below |
| EU or EEA National | Current, valid and in-date passport plus Relevant immigration status share code. Please create a share code that we can use to download your eVisa. You can generate your share code using the UKVI View & Prove service. Instructions on how to get a share code are available on the View & Prove webpage, or you can take a look at our eVisa webpages. Your share code should start with an ‘S’. Do not send us a right to work or a right to rent code as we cannot accept these. Please Note: If you are using a share code, this needs to be generated before you visit the university to complete your checks, but will only last for 30 days. Letters confirming application for Settled or Pre-Settled Status cannot be used. Those with Irish nationality and an Irish passport do not need to provide a share code or additional evidence. EU National ID cards cannot be accepted |
| International student (non-EU and student visa holder) | Current, valid and in-date passport plus Relevant immigration document (e.g. immigration status share code, boarding pass/flight tickets showing date of entry into UK). Please create a share code that we can use to download your eVisa. You can generate your share code using the UKVI View & Prove service. Instructions on how to get a share code are available on the View & Prove webpage, or you can take a look at our eVisa webpages. Your share code should start with an ‘S’. Do not send us a right to work or a right to rent code as we cannot accept these. Please bring any letters you have been sent from the Home Office or UKVI regarding your most recent visa application as this may need to be stored on your student record |
New Partner and Network College students
To receive your student ID card, please ensure you upload a suitable image during online registration. If you miss the image upload stage, you can email StudentCentre@gre.ac.uk with your full name, student ID number and an image with your ID number (000xxxxxx) as the file name.
Once these steps are completed, and you fully complete registration, your student ID card will be sent to your college for collection.
Students from partner or network colleges should not visit the main campuses to collect their card unless it has been prearranged as part of a formal visit and the card collection has been approved with the Student Centre team.
New distance-learning students
If you are studying a course by distance learning, we will post your Greenwich Gateway card to the home address listed on your portal. To receive your ID card you must have:
- Completed online registration
- Provided a UK address during Online Registration (we do not send ID cards outside of mainland UK)
- Emailed good-quality scans of your qualifications and ID to DocumentChecks@gre.ac.uk
You do not need to visit our campuses in person.
Once you have fully registered, you should receive your ID card in around 10 working days.
Continuing students
Your Greenwich Gateway card lasts for the duration of your course. However, you must complete Online Registration each year to keep access to IT services, the library, and university buildings.
If you have returned after an interruption to your studies, or you are repeating part of your course, you can visit one of our Student Centres to have your card re-issued.
If you are a continuing on-campus student, you will need to visit the Student Centre for a replacement ID card.
If you are a distance learner or a partner college student and you require a replacement ID card, please email StudentCentre@gre.ac.uk with your student ID number (beginning with 00).
Student ID image guidelines
Your student ID photo should be similar to a passport photo, but you are welcome to smile if you want to.
Images must be:
- Recent and a good likeness
- Clear, well-lit, and in focus
- Your head and shoulders (where your face covers most of the image)
- Just you (no additional people, pets, or objects)
- Free from any filters, stickers, or offensive content
The photo must show the following:
- Your full face looking straight at the camera
- Your eyes open and clearly visible (no sunglasses, heavily tinted glasses, or hair across your eyes)
- No head covering unless for religious or medical reasons
Replacing a lost ID card
If you have lost or misplaced your ID card, the Student Centre can print a replacement card for you.
Students are entitled to one free replacement ID card. A second replacement ID card (and any following replacement cards) cost a fee of £5 per card.
Payments for replacement cards must be made through the University of Greenwich Online Store.
Replacement cards will automatically and permanently deactivate your old card.
We cannot issue refunds once a replacement ID card has been issued.
Replacement ID cards may be issued free of charge under certain circumstances, including a legal name change, change of gender, significant change in appearance from when your card was initially issued, or if your card was stolen and a crime reference number can be provided.
If you are not sure whether you might be entitled to a free replacement ID card, contact the Student Centre before making your online payment.