Collecting your student card

Once you have finished Online Registration and Document Checks, you can collect your Greenwich Gateway card.

If you are collecting your Student ID card or BRP from the Greenwich campus between 2nd - 31st January, you must book a slot using Eventbrite. For more information, see our Bookings page.

Your Greenwich Gateway card is your student ID and allows you to:

  • Identify yourself on campus
  • Access the University's buildings and libraries
  • Borrow library books
  • Print, scan, and copy documents
  • Sit exams
  • Confirm your attendance
  • Obtain letters or transcripts from the Student Centre
You should always be prepared to show your ID card to a member of staff when asked and should never give your card to another student or friend.

You will only be able to collect your Greenwich Gateway card once you have completed your Online Registration and Document Checks. You don't need to wait until the start of your course or your induction to visit us.

To collect your ID card, you must:

  • Have completed your Online Registration
  • Have sent any relevant qualifications to documentchecks@gre.ac.uk
  • Bring your original form of ID as mentioned in the section below (including any relevant immigration documents)

If you haven't completed all of the steps above, this may increase queueing times and you may need to come back another time to collect your card.

There will be opportunities to collect your ID card slightly before and a few weeks after your course starts, so you do not need to collect it on your very first day on campus. Information on registration venues, any booking arrangements and what to bring as a new student can be found by clicking the relevant dates and sections below.

New on-campus students must collect their ID card by the registration deadline and ideally before teaching starts.

What to bring to collect your card

If you are a new on-campus student, you will need to bring the relevant form of identification with you to collect your Greenwich Gateway card.

Acceptable forms of identity are as follows:

Student TypeAcceptable Forms of Identity
UK Resident (British national born in the UK)

Current, valid and in date passport or

UK driving licence (where it shows you were born in the UK or one of the four home nations) or

Original UK birth certificate

UK Resident (born outside the UK or non-British national)

Current, valid and in date passport or

UK driving licence with original certificate of naturalisation (where all details on the documents match)

UK Resident (born outside the UK or non-British national)

Current, valid and in date passport or "Travel Document"


Relevant immigration document (e.g. BRP showing indefinite leave to remain)

EU or EEA National

Current, valid and in date passport

plus one of the following:

Evidence of Settled or Pre-Settled Status to the EU Settlement Scheme (e.g. share code, PDF of immigration status from Gov.uk immigration website that shows status and photo, full print our of immigration status from Gov.uk immigration website that shows status and photo) or

Relevant immigration documents (e.g. stamped entry visa, current visa, BRP or share code, PDF of immigration status from Gov.uk immigration website that shows status and photo, full print our of immigration status from Gov.uk immigration website that shows status and photo)

Please Note: If you are using a share code, this needs to be generated before you visit the university to complete your checks, but will only last for 30 days.  Letters confirming application for Settled or Pre-Settled Status cannot be used.

Those with Irish nationality and an Irish passport do not need to provide a share code or additional evidence.

International student (non-EU and student visa holder)

Current, valid and in date passport


Relevant immigration document (e.g. stamped entry visa, current visa, or BRP)

Please Note: If you entered the UK using an eGate, you will also need to provide additional information such as your boarding pass and flight ticket.

Students on Initial Teacher Training (ITT) programmes and Degree Apprenticeships must bring their original qualification certificates and passport to be seen and scanned in person.

New Partner and Network College students

We need a suitable photograph in order to produce your student Greenwich Gateway Card.

You can upload an image during online registration or email StudentCentre@gre.ac.uk with your full name, student ID number and your image saved as your ID number (000xxxxxx).

Once these steps are completed, your student ID card is sent to your college for collection.

Students from Partner or Network Colleges should not visit the main campuses to collect their card unless it has been prearranged as part of a formal visit and the card collection has been approved with the Student Centre team.

New distance-learning students

If you are studying one of our courses by distance learning, we will send your Greenwich Gateway card to you. You must have completed the following:

  • Completed online registration
  • Provided a UK address during Online Registration (we do not send ID cards outside of mainland UK)
  • Supplied ID and qualification for your document checks

Student ID cards will be requested once per week for all registered students who have provided the university with a photo. These cards are produced and posted to the UK address listed on your Portal, and should be with you in 5-10 working days after being requested.

Continuing students

Your Greenwich Gateway card lasts for the duration of your course. However, to keep your access to university service, you must complete Online Registration each year. If you do not complete your Online Registration by the registration deadline, your student record will be deactivated and your IT, library, and building access will stop working.

If you have returned after an interruption to your studies or you are repeating part of your course, you can visit one of our Student Centres to have your card re-issued.

If you are a continuing on-campus student, you will need to visit the Student Centre in person for a replacement ID card. If you are a distance learner or studying at a partner college, please email StudentCentre@gre.ac.uk with your Student ID number (beginning with 00).

Student ID image guidelines

Your student ID photo should be similar to a passport photo, but you are welcome to smile if you want to.

Images must be:

  • Recent and a good likeness
  • Clear, well-lit, and in focus
  • Your head and shoulders (where your face covers most of the image)
  • Just you (no additional people, pets, or objects)
  • Free from any filters, stickers, or offensive content

The photo must show the following:

  • Your full face looking straight at the camera
  • Your eyes open and clearly visible (no sunglasses, heavily tinted glasses, or hair across your eyes)
  • No head covering unless for religious or medical reasons

Replacing a lost ID card

If you have lost or misplaced your ID card, the Student Centre can help you get a replacement.

Every student is given one card when they first register and one replacement free of charge. If you lose your card for a second time and need a third card (or more), we will charge you £5 per card.

Payments for replacement cards must be done through the University of Greenwich Online Store. Payments cannot be taken at the Student Centre.

Replacement cards will automatically deactivate your old card, so you will not be able to use it again. If you find your lost card after a replacement has been issued, we cannot issue refunds for any cards that have been purchased.

ID cards may be issued free of charge under certain circumstances, including a legal name change, change of gender, significant change in appearance from when your card was initially issued, or if your card was stolen and a crime reference number can be provided.

If you are not sure if you might be able to get a free replacement, contact the Student Centre before making a payment on the online store.

Any questions?

If you'd like more information, check out our Digital Student Centre. You can find FAQs or log an enquiry and we'll get back to you.