IT and Library Services


Zoom is an online video conferencing system. University of Greenwich licensed Zoom accounts may be used in some exceptional circumstances.

Video & Webinar Tools - Allowed (Not Supported)


Key Service Information


Zoom is not one of the university's essential tools. However, we recognise that these tools do not cover all scenarios, therefore the purchase of University of Greenwich licensed Zoom accounts may be approved in some exceptional cases. These include communications with China where government restrictions prevent the use of Teams, to run specialist remote teaching sessions which cannot be facilitated using our supported tools or large-scale student recruitment events.

If you have a scenario where you believe Zoom is essential for the sessions you plan to host, please submit a request to purchase a University of Greenwich licensed Zoom account. Please note that these requests will be reviewed and approved by exception.

Please regularly review the updated functionality to get the most from Microsoft Teams, in conjunctions with Panopto, Moodle and TurnItIn, to ensure students benefit from a consistent approach. To help with this we will publish regular updates on new functionality added by Microsoft on Internal News.If you use Zoom, we have developed these guidelines to help reduce the risk to your devices and to university data while you use the application.

Guidelines for using Zoom

  • Update the Zoom application so it has the latest security changes.
  • Review our essential tools for updates which might negate the need to use Zoom.
  • Use a password for Zoom meetings.
  • Share links and passwords for meetings via private channels.
  • Review the list of attendees who can present.
  • Check Twice, Click Once when opening links and files shared by attendees.
  • Using the web client rather than the application to attend sessions.
  • Using the waiting room feature so that attendees can only join once the host has invited them into the meeting.
  • Limiting screen-sharing ability to the host.
  • Turning off in-file transfer to prevent file sharing through chat.
  • Disabling private chat.
  • Allowing only signed in or registered users to join.
  • Sharing meeting links on social media.
  • Creating a free Zoom account using your university email address or username.

Help & further information

University Information: A further update on university approval for using the Zoom application.

Help Documentation: Provided by Zoom