IT and Library Services

User Accounts: Affiliate & Temporary Users

ARMS (Affiliate Records Management System) provides potential affiliates and temporary users with a self service on-line registration process.

Users request for IT accounts and access (to certain university resources) are then processed by the nominated approvers from the Faculties and Offices of the University using the ARMS management web interface.

Key Service Information

Features and Benefits

  • Create accounts for temporary staff


If you are working with the University of Greenwich (and are not a member of University of Greenwich staff) you can apply for a University of Greenwich Affiliate account.

To qualify you need to be affiliated to a Faculty or Office of the University. The Faculty or Office will process your application. Assuming your application is successful, you will be given access to services such as Portal, Moodle*, BannerWeb, File storage and print and Mail based on the type of work you undertake for the University.

You should use this system to request an account if this is a new request or if your previous account has expired.


    Support hours:

    09.00 - 17.00 weekdays other than University and Bank Holidays

    User service issues:

    Any dissatisfaction with the service should be addressed in the first instance to the IT Service Desk:
    Telephone: 020 8331 7555, visit the IT Service Desk pages or you may also submit a query online

Help & further information

More information:

*Once an account has been created, affiliate account holders should contact the course coordinator of the Moodle course/s they need to be added to.

All affiliates will need a Greenwich Gateway Card. The Greenwich Gateway card will serve as an ID card. It will have added functionalities such as: printing and access control making it a smart card. It will be particularly important for anyone who wants to visit the University of Greenwich campuses. Access will only be allowed by using your card on entry and exit, NO CARD NO ACCESS.