IT and Library Services

Desktop Conferencing

Desktop (video) conferencing is a similar concept to traditional video conferencing, but using your PC / Laptop or even mobile device instead of dedicated hardware. A software solution and built in, or a cheap additional microphone and webcam, allow anyone to join or create a conference environment anywhere.

Microsoft's Skype for Business is an instant messaging and real time communications tool, providing computer and mobile device audio or video conferencing – including capabilities such as screen sharing and remote control.

Key Service Information

Features and Benefits

  • Hold instant message (or chat) conversations with a colleagues or group of colleagues
  • Check at-a-glance if someone is free, busy or away from their desk
  • Share files and hyperlinks quickly and easily without having to send an email
  • Hold voice or video conferences with your colleagues, including screen sharing.


The service is available to all members of university staff


    Support hours:

    09.00 - 17.00 weekdays other than University and Bank Holidays

    User service issues:

    Any dissatisfaction with the service should be addressed in the first instance to the IT Service Desk:
    Telephone: 020 8331 7555, visit the IT Service Desk pages or you may also submit a query online

Help & further information

Skype for Business guidance is available via the IT and Library Services website

For further information, please see our Microsoft 365 section of our site