IT and Library Services

Office 365

Office 365 is a cloud hosted service provided by Microsoft. It allows University staff and students the ability to create, edit, manage and even collaborate on the popular Microsoft Office products through a browser based interface, rather than relying upon locally installed software.

As a member of staff or a student at the University of Greenwich, you can download for free Microsoft Office 365 Pro Plus for PC or Mac. You can also run Office Mobile for Android, iOS or Windows Phone OS. You are restricted to a total of five PCs or Laptops and five devices mobile devices. You will be licensed for the duration of your employment (staff) or study (student) at the university.

Key Service Information

Features and Benefits

  • Mobile applications - Applications for mobile devices running iOS, Android and Windows Phone are available.
  • Web browser access -  Files and folders are easily accessible via the applications button within Office 365, and enables users to upload/download files and also to edit Office documents online within the web browser. You can also work collaboratively on documents with colleagues at the same time.
  • Install Microsoft Office locally on personal Windows or Mac OSX devices
  • 1Tb of online storage space (please see Data Classification Policy, below)


The Office 365 website is accessed via

The service is available to all members of university staff and students. Some affiliate account holders may also have access to Office 365 resources


    Support hours:

    09.00 - 17.00 weekdays other than University and Bank Holidays

    User service issues:

    Any dissatisfaction with the service should be addressed in the first instance to the IT Service Desk:
    Telephone: 020 8331 7555, visit the IT Service Desk pages or you may also submit a query online

Help & further information

For further information, please see the Microsoft 365 section of our site

The university Data Classification Policy and tables, to help you understand where best to safely store data is available from the IT Policies and Procedures website.