IT and Library Services


High performance multi-function devices, which can be used for printing, photocopying and scanning (MFDs) are located throughout campus (requiring a valid University of Greenwich computer user account).

Where applicable, printers are also provided for staff in offices and central locations. The use of desktop printers is being phased out where possible, to be replaced with high performance printers in central locations. The university now uses a "pull" printing system, which holds your print job(s) in a central location (print queue). You can then retrieve your print job(s) from any public printer by logging in to the printer, either using your Greenwich Gateway card or by entering your University of Greenwich userid and password on the printer console.

Key Service Information

Features and Benefits

  • Print in colour or black and white, on A4 or A3 paper
  • Secure Printing - print jobs are only released to the person who sent the it
  • Users have the opportunity to change their mind about printing a document and delete it from the print queue.
  • Printing is double sided by default.
  • MFDs are also photocopiers.
  • MFDS are also network scanners allowing scanning to your e-mail inbox


The service is available to all members of university staff and students


    Support hours:

    09.00 - 17.00 weekdays other than University and Bank Holidays

    User service issues:

    Any dissatisfaction with the service should be addressed in the first instance to the IT Service Desk:
    Telephone: 020 8331 7555, visit the IT Service Desk pages or you may also submit a query online

Help & further information

For further information on printing, please see the Multi-Function Device section of our site

Online print credit top-up is available here.  For more information, please see the dedicated Top-up print credit pages

Print Credit machines are available for topping up your current balance to allow additional printing.

Printing costs

Printing costs are available on the Costs page in the MFD section of the website