Connecting to the University's Remote Desktop provision, from either on or off campus, provides a secure and consistent platform on which to work.

The platform provides access to a remote (or virtual) desktop session. This can be accessed via the recommended client (available for Windows, MacOS, Android and iOS) or directly from a browser.  The virtual desktop provided via the client, or browser, has its own start menu and other features of a normal university Managed Desktop environment, including almost all the software you will find by default on the desktop PCs on campus.  You can access your G: drive and any shared areas that are connected from your workplace computer. You can open and save files from these drives as you would at work.

How to connect to the staffdesktop service

Listed below are a set of videos created to help guide you through the download (where applicable) and installation of the remote desktop client software (VMware) onto various different operating systems and the final video showing how the interface may appear, especially if you are using a small screen iOS or Android device.

On campus

Installation via Software Center

The remote desktop client software (VMware) is available to install from the Software Center program on all managed Desktop computers in the university.

PC and Mac

Large screen computers

The videos below demonstrate how to download, install and configure the remote desktop client software (VMware) on the Windows and Mac Operating systems.

iOS and Android

Small screen devices

The videos below demonstrate how to download, install and configure the remote desktop client software (VMware) onto devices running the iOS and Android operating systems

Via a browser

Secure access via most web browsers

This video demonstrates how you can access the staffdesktop service via a web browser. This method is recommended only when you do not have access to the remote desktop client software (VMware). (Some small screen devices may not work with the browser based version.)

Client Interface

Accessing Windows within the remote desktop client software (VMware)

This video shows how to use the remote desktop client software (VMware), including how it will adapt windows to suit a small screen device.

Rules and Regulations 

Regulations: Before connecting to the network, you should familiarise yourself with the regulations for computing use at the University of Greenwich. You are reminded that when using the University of Greenwich computing facilities you are bound by the Regulations for the Use of Computing Facilities at the University of Greenwich. While using the service you are also bound to the JANET Acceptable Use Policy.

Please refer to our full list of policies.

Be sure to save your work regularly, and to log off when you have finish working.

If you have any questions, comments or concerns regarding the process outlined above, please contact the IT Service Desk ( via email with a subject title of "Remote Desktop".

Additional security when off campus via MFA

When off-campus, when connecting to the platform, you will be required to enter your usual university credentials and an additional code or approval via the university Multi-Factor Authentication system

Please ensure that your have your MFA approval method configured and readily available before logging into MFA is time sensitive and each code or approval lasts for only 30 seconds.