IT and Library Services

Online surveys

Online surveys is an easy-to-use service that allows you to develop, deploy, and analyse surveys via the Web. No complicated set-up or technical knowledge is required.

Feedback Tools - Allowed and Supported

Online surveys

Online surveys (formerly BOS) is a powerful, easy to use tool that allows academics to develop, deploy, and analyse surveys via the Web.

Key Service Information

Features and Benefits

Online surveys (formally Bristol Online Survey) is available at

    Users can easily share surveys with each other so users in different accounts can collaborate on the same survey.

    A unique feature of online surveys is the ability for multiple organisations to run the same survey simultaneously and form 'Benchmarking Clubs' to get answers to common questions or issues. Local questions can be added to the core if required and these are excluded from the cross-organisational comparisons.


  • The service is available to all members of university staff. Access can be requested by IT Service Desk.
  • Availability

      Support hours:

      09.00 - 17.00 weekdays other than University and Bank Holidays

      User service issues:

      Any dissatisfaction with the service should be addressed in the first instance to the IT Service Desk:
      Telephone: 020 8331 7555, visit the IT Service Desk pages or you may also submit a query online

    Help & further information

    Support: How do I's and other issues.

    • Please contact the IT Service Desk

    Help Documentation: Provided by Jisc

    Other relevant information can be found in:

    IT and Library website