IT and Library Services

Microsoft Office suite (inc Office 365)

The Microsoft Office Suite is a set of interrelated desktop applications providing word processing, spreadsheet, presentation and communication tools.

Presentation and Collaboration Tools - Allowed and Supported

Microsoft Office can be used to create, edit, manage and even collaborate on popular document formats, such as Word, Excel and PowerPoint. Microsoft 365 is a cloud hosted service provided by Microsoft, providing almost identical user experience through a browser based interface, rather than relying upon locally installed software.

Key Service Information

Features and Benefits

  • Create documents, spreadsheets and presentations in industry standard formats.
  • Mobile applications - Applications for mobile devices running iOS, Android and Windows Phone are available.
  • Web browser access -  Files and folders are easily accessible via the applications button within Office 365, and enables users to upload/download files and also to edit Office documents online within the web browser. You can also work collaboratively on documents with colleagues at the same time.
  • Install Microsoft Office locally on personal Windows or Mac OS devices
  • 1Tb of online storage space (please see Data Classification Policy, below)


Microsoft Office  (including Word, Excel and PowerPoint is installed on every Managed Desktop PC)

The Microsoft 365 website is accessed via

Microsoft Office / Microsoft 365  is available to all members of university staff and students. Some affiliate account holders may also have access to Microsoft 365 resources


    Support hours:

    09.00 - 17.00 weekdays other than University and Bank Holidays

    User service issues:

    Any dissatisfaction with the service should be addressed in the first instance to the IT Service Desk:
    Telephone: 020 8331 7555, visit the IT Service Desk pages or you may also submit a query online

Help & further information

Support: How do I's and other issues.

  • Please contact the IT Service Desk

Help Documentation: Provided by IT and Library & EDU

For further information, please see our Microsoft 365 section of our site

The university Data Classification Policy and tables, to help you understand where best to safely store data is available from the IT Policies and Procedures website.

Other relevant information can be found in:

IT and Library website