IT and Library Services


There are various reference management software available to you. This type of software is designed to help you record and build references. This page offers an overview of just a few reference management packages.

Referencing Tools - Allowed and Supported


Mendeley is a free reference manager and academic social network. Cite as you write, read and annotate your PDFs on any device.

Key Service Information

Features and Benefits

  • Download Mendeley Desktop onto more than one computer – Mendeley will synchronise your actions and the articles you add.
  • Create groups to share references with your friends or other researchers
  • Compatible with Windows and Mac OS
  • Android and iOS apps available
  • Add notes and highlight sections of pdfs you have saved on your Mendeley desktop.


An individual would need to sign-up with their personal account (free).
To import references into documents, the desktop version is required which is provided on Software Center.


    Support hours:

    09.00 - 17.00 weekdays other than University and Bank Holidays

    User service issues:

    Any dissatisfaction with the service should be addressed in the first instance to the IT Service Desk:
    Telephone: 020 8331 7555, visit the IT Service Desk pages or you may also submit a query online

Help & further information

Support: How do I's and other issues.

  • Please contact the IT Service Desk

Help Documentation: Provided by IT and Library & EDU

Information and guidance for Reference Managers is provided on Libguides

Ad hoc training provided by the ILS Library on a request basis

Other relevant information can be found in:

IT and Library website