IT and Library Services

Managed Desktop

The Managed Desktop service has been developed for use by academic and administrative staff and students. It aims to provide users with access to a range of reliable and maintainable services.

The Managed Desktop enables access to University IT systems and resources by simply "logging on" to a computer using your university username and password. These desktops and laptops are managed and configured centrally using automated processes and are usually configured to allow users to keep settings and files as they move from machine to machine.

Key Service Information

Features and Benefits

  • Standard set of software applications available across the University
  • Accessible from PCs on campus


The service is available to all members of university staff and on campus students


    Support hours:

    09.00 - 17.00 weekdays other than University and Bank Holidays

    User service issues:

    Any dissatisfaction with the service should be addressed in the first instance to the IT Service Desk:
    Telephone: 020 8331 7555, visit the IT Service Desk pages or you may also submit a query online