IT and Library Services

Software: Specialist Teaching or Departmental Titles

IT and Library Services provides an approval, installation and testing system for specialist software for use by University staff and students

Staff must request the installation of networked academic or administrative software via the Application Management Process (AMP). This includes new software, plug-ins, add-ons, upgrades to software already installed, software for which license(s) have expired and applications to be developed in-house.

Key Service Information

Features and Benefits

  • Requests for specialist software are to be submitted via the Application Management Process
  • Proof of purchase, licensing and usage restrictions are required


The service is available to all members of university staff


    Support hours:

    09.00 - 17.00 weekdays other than university and Bank Holidays

    User service issues:

    Any dissatisfaction with the service should be addressed in the first instance to the IT Service Desk:
    Telephone: 020 8331 7555, visit the IT Service Desk pages or you may also submit a query online

Help & further information

Other relevant information can be found in: