IT and Library Services

Support Request Form

Where to get help online

You may find an answer more quickly by looking at our help pages before submitting this form.

If you still need our help...

Please complete the form below and we will respond to you as soon as possible. Forms are normally processed Monday - Friday 9am – 5pm.

Required items are indicated with *.

This number is printed on your Greenwich Gateway card under your username
Date of Birth:* * This is an extra piece of identification and level of security.
We shall contact you at this address.
If your query is regarding Moodle or Turnitin, please supply a course ID.
Include any error messages.

Security key

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