Frequently asked questions about examinations.

 Due to the Covid-19 crisis there are some changes to exams at this point in time, and therefore some of the information on this page may be incorrect

To view our updated frequently asked questions about exams or assessments please visit:

When will the 2019/2020 exams take place?

The university is currently considering alternative arrangements for formal examinations.  As a consequence there will be a delay in releasing the university examination timetable, but we anticipate that the timetable will be released during week commencing 30 March 2020.

The likely position is that examinations will take place online and in a time-constrained manner through Moodle, although some examinations may be conducted as a coursework-style 'seen' paper.

Further information will follow and in the meantime, you are advised to continue with your preparation for examinations. Please be assured we are working hard to ensure that you will complete your studies, successfully, within the normal time frame.

The main university exam sessions will take place during January and April/May 2020. Some exams may also take place during August 2020, but only for those students who have started their programme in May 2020. A one or two week resit session will be held during July 2020. Exam weeks are outlined below:

Monday 6 January - Friday 10 January

Monday 27 April     - Friday 15 May (no exams will be held on Friday 8th May as this is a UK Public Holiday)

Monday 20 July      - Friday 24 July (resits only) 

Monday 27 July      - Friday 31 July (resits only) 

Monday 3 August   - Friday 7 August (term 3/summer assessments only)

How will I know if I have an exam to take?

Your personal BannerWeb record will give you details of what exams you will have to take. Your faculty, department, programme leader or course tutor can also advise you. The published timetable will give you the dates, times and venues for your exams.

How can I access the examination timetable?

You can access your examination timetable in the same way as you do for your teaching timetable, via the Timetable link on the portal and via the student mobile app

Please advise your Faculty exams office if you do not see all of your exams on your timetable. Your personal BannerWeb record will give you details of what exams you will have to take. Although we do our best to prevent making changes to the timetable post publication, there are occasions when this is unavoidable and you are therefore advised to check your timetable carefully and on a regular basis for any last minute changes.  We would especially advise you to check your timetable the day before your exam and again immediately before the start of the exam session.  

Please remember it is your responsibility to check the date, time, venue and campus of your exam. Do not assume that you are in the same venue as your friend/classmate. Your exam may be taking place over several rooms so please read the timetable carefully to ensure you attend the correct venue in good time.

Where will I take the exam?

The exam timetable will show the date, the time and the location of your exam(s). You may be required to take your exam at a different campus to where you study. Directions and campus maps are available on the web. The timetable for the inter campus bus may differ during exam periods, you should therefore check the bus timetable in advance of your journey, allowing sufficient time to be at the exam venue 15 minutes before the exam commences.

Please be aware that it is your responsibility to check the exam timetable to find out when and where your exams will be taking place. Do not assume that your exam will be at the same venue as your friend/classmate. Large exams may take place over several rooms and you should check carefully to ensure you attend the correct venue.

You are advised to check the timetable carefully and on a regular basis for any last minute changes. This is especially important the day before your exam and before the exam session commences.

Can I telephone the university to get my exam dates/times?

No. You are responsible for checking when your exams are taking place by consulting your exam timetable. Faculty staff can advise you where to look or talk you through locating the timetable if you are having difficulties. You are advised to check the timetable carefully and on a regular basis for any last minute unavoidable changes. This is especially important the day before your exam.

What if I have an exam clash?

In devising the exam timetable, every effort is made to prevent exam clashes. If you have a clash i.e. more than one exam timetabled at the same time and on the same day, please contact your Faculty Exams Office immediately.

You will need to give your name and student ID number (beginning with 000 and found on your ID card), the course codes (e.g. ABCD1234) and full titles (not abbreviations) of the clashing exams.

What if I forget my exam labels?

If you are Business Faculty student you must collect your exam labels from the Faculty Office.  Remember you may not sit your exam on the Greenwich Campus so ensure you collect your labels in advance. If you forget your exam label you must write your Student ID number in the space provided on the exam answer booklet instead. Full details about completing the front cover of the exam answer booklet will be announced by the invigilator at the beginning of each exam.

What if I am ill or otherwise unable to attend on the day of the exam?

If, on the day of an exam, you are unable to attend for reasons beyond your control you must telephone your Department/Faculty and report your absence before the start of the exam.

Please be advised you will be required to provide your full name, student ID number, details of the exam and the reason for your non-attendance.

If you are unable to sit the exam due to illness you must complete and submit an extenuating circumstance form attaching the appropriate evidence in support of your illness e.g. a doctor's note.

What if one or several of my exams are timetabled at a time/date I would like to observe a religious obligation?

The university is committed to providing an excellent student experience for all our diverse students. We recognise that the academic year is structured around the Gregorian / western calendar and the English public holidays and that on occasion this may mean that university activities coincide with religious festivals.

For logistical reasons, the University is unable to avoid scheduling exams during religious festivals.  We will not normally be able to consider requests to move an examination for religious reasons where it is expected that daily activities will continue as normal during a festival.

When will I receive my exam results?

Your results letter will be published on the student portal. We aim to publish all results within 10 working days of the Progression and Award Board meeting. If you are unsure of the date of your Board meeting, you can contact your programme team, using the contact details provided in your Programme Handbook. 

Your results letter(s) will continue to be available on the portal for the duration of your studies with us, and for up to 90 days following completion of your studies.  If you want to keep a copy of your results letter, or any study material relating to your programme, you should ensure you download and save these within 90 days of completing your studies. 

If you are unable to log in to the portal, please email or telephone 020 8331 7555 and our IT support staff will be happy to help.

What time do the exams start?

Exams usually start at 9.30am or 2pm, but you need to confirm the start time of your exam by checking the Exam Timetable. Please arrive at your exam room no later than 15 minutes before your exam starts.

What do I do if I am late for an exam?

You are advised to make your way to the exam room immediately and report to an invigilator. If you arrive during the first 30 minutes of an exam you will be allowed to sit the exam but will not be entitled to extra time at the end of the exam. Candidates who arrive after the first 30 minutes of the exam will not be permitted to sit the exam.

What do I do if I am more than 30 minutes late?

If you arrive over 30 minutes late you should contact your Faculty Examinations Office to report your late arrival.

How do I know if I'm permitted to use my calculator during my exam?

Your course tutor will be able to advise you. Calculators will not be provided by the university and will not be available in the exam room. You must bring your own, non programmable, calculator in to the exam with you. You are advised to check well in advance that your calculator is in good working order as we will be unable to provide a spare calculator or batteries.

Am I permitted to use a dictionary?

University policy is that use of a translation dictionary, English dictionary or a thesaurus will not be allowed during exams.

Can I bring food and drink with me?

You may bring water, a soft drink and unwrapped sweets or fruit with you for refreshment. Your drink must be in a plastic bottle and not a can. Food e.g. crisps or a sandwich are not permitted.

Candidates with a verified medical condition will be allowed to bring a suitable provision.

Candidates will not be allowed to leave during the exam to buy a drink or snack.

What do I do with my personal belongings?

You will be required to place coats, bags and belongings to the back or one side of the examination room as only the items required for the exam are permitted to be on your desk. Mobile phones, iPads, smartwatches or similar devices are STRICTLY NOT PERMITTED on the exam desk or on your person during the exam. Invigilators must not be expected to, and will not, take responsibility for any students' personal valuable belongings. If you are not willing to leave such items in your bag then please do not bring them with you.