IT and Library Services

Horizon FAQ

The Horizon system is currently used for our HR, Payroll services, Procurement and Finance functions.

Frequently Asked Questions

What is Horizon?

Horizon is the name we gave to our Oracle Cloud HR and Payroll systems (HCM) system. Horizon modernised and replaced our previous HR, payroll and finance systems. It is not connected to the Post Office Horizon system which was developed for the Post Office by Fujitsu.

Our Horizon system provides staff with access to self-service for HR and finance processes. This includes updating personal information, recording learning and development. We can manage our leave, expenses and overtime and complete our annual appraisals. Horizon stores our organisation chart, manages recruitment and our new staff onboarding process.

What login details do I use to access Horizon?

You log into Horizon using your university username and password. This provides an extra layer of security and means you do not need to remember separate login details.

A link to Horizon is available on the Quick Links section of the portal, which is the black bar at the top of the page. Click the "Company Single Sign-On" button and log in via your university account.

To access the Horizon system off-campus you will need to use Multi-Factor Authentication (MFA). MFA adds an extra layer of security on top of your username and password when you are off campus.

Where can I find how to use Horizon?

Our Horizon (HR and Finance) support pages contain guidance on how to access and use Horizon. Find guidance within the system by using “Guide Me” buttons which appear on some Horizon pages.

A link to Horizon is available on the Quick Links section of the portal, which is the black bar at the top of the page.

I have a question that isn't listed here, who do I ask?

For information about processes within Horizon please contact your Finance or People representative.

If you have a technical issue accessing or using Horizon please email the IT Service Desk. They will log and respond to your call. If your query is urgent, please follow up with a phone call so it can be prioritised.

Personal Details – why is the university collecting it, and who can see it?

Our personal details are held in Horizon for a variety of purposes. These include contract management, payroll processing and HESA returns. All the data we collect is required for a specific purpose, we will not request information about you "just in case". Colleagues will only be able to access personal data where it is required for their roles.

What do the Administrator or Professional mean in the Job Field?

The job field was a background category on our old HR system and was not maintained. It in no way effects your position in the university, it isn't used by HR and has nothing to do with your actual roll or job.

Line Managers: Can I delegate tasks in Horizon?

Delegation due to Leave: You can delegate tasks in Horizon to another manager when you are on leave or unavailable.