User Accounts

University IT Account

Your Greenwich Gateway Card is more than just your university ID. It’s your key to campus life - giving you access to library services, printing and scanning facilities, and more. You’ll find your username printed on the card for easy reference.

Some of our IT systems are shared by staff and students, while others are tailored to each group. To help you get started, we’ve created a handy list of services for new staff and new students so you can hit the ground running.

Your password is personal - keep it safe. We ask that you change your password if it has been compromised or when it's nearing expiry. We'll send you reminders via email and in the Portal when it's getting close.

Whether you’re a student or a member of staff, you’ll use key systems like the Portal, our Virtual Learning Environment, and a range of electronic resources. You’ll also find Open Access IT labs and Libraries across our campuses, offering computers, scanners and printers. With cloud-based storage and email, you can access your files and stay connected anywhere.

  • If you’re a staff member arranging access for a visiting lecturer or contractor, you can do this easily through our Affiliate accounts system

When your time at the university comes to an end - whether you’re graduating or moving on - your account, files and data will be removed automatically in line with university policies. Before you leave the university, we strongly recommend:

  • Saving copies of any work you’d like to keep
  • Updating your CV and contact details to reflect your next steps